Frequently Asked Questions

What stones do you offer?

We offer lab grown diamonds and moissanite across our engagement rings and fine jewellery.

Lab diamonds are available across a range of tiers, allowing you to select your preferred size and clarity. Moissanite offers a bright, high-fire alternative, precision cut for strong light performance.

What is the difference between lab diamonds and moissanite?

Lab grown diamonds share the same physical and optical properties as mined diamonds.

Moissanite is a different gemstone, known for its brightness and fire, with a distinct light performance.

Both are durable and well suited to everyday wear.

Are your rings made to order?

Yes. All Everspark pieces are made to order.

This allows you to select your preferred stone, size, and metal, with each ring produced specifically for you.

How long does production take?

Most pieces are completed within 4–6 weeks from the time of order.

If you are working to a specific timeline, feel free to contact us before ordering.

Can I customise a ring?

Yes. Most designs can be adjusted, whether selecting a different stone, size, or proportion.

We also offer fully custom engagement rings, from concept through to final production.

How do I choose the right ring size?

You can refer to our ring size guide or contact us for assistance.

Do you ship Australia-wide?

Yes, we ship across Australia.

Shipping is complimentary on all orders over $1000.

Is the jewellery suitable for everyday wear?

Yes. Both lab diamonds and moissanite are highly durable and well suited to daily wear.

All pieces are crafted in solid 18k gold or Platinum 950.

Do you offer jewellery insurance?

You may wish to insure your jewellery through a specialist provider.

We can assist with a referral if required.